Privacy Policy

Media Pro International — Crew Schedule & Equipment Tracking App · Last updated 8 September 2026

This policy explains what information the App collects about staff and freelancers, why, and how it's kept and protected.

1. What we collect

Depending on your role and how your account was set up, the App may hold:

Contact details — name, email, phone number, nationality.
Certifications — IPAF and Working at Heights expiry dates, as declared by you.
Photos — a profile photo, if you upload one.
Work information — designation, attendance, leave requests, assignments and bookings, accommodation, and (for freelancers) the contract dates during which you have access.
Equipment and event records — damage reports and photos you submit, and stock/prep/pick activity carried out under your login.
Account activity — sign-in history and actions taken in the App, kept for audit purposes.

2. Why we collect it

To create and manage crew records and, where applicable, App logins.
To plan, staff, and run events — scheduling, accommodation, and equipment logistics.
To keep an audit trail of equipment and crew activity for operational accountability.
To contact you about bookings, opportunities, or account matters.

3. Who can see it

Access inside the App is permission-gated by role. Ordinary crew and freelancer logins see only their own schedule, profile, growth plan and leave requests — not other people's records. Wider access (the crew directory, equipment, approvals) is granted per-module by an administrator, and a deactivated profile's personal details are cleared even though the name stays on historical records for audit continuity.

We don't sell your information, and we don't share it outside Media Pro International except where needed to run an event (for example, sharing accreditation details with a venue) or where required by law.

4. Where it's stored

Data is stored in the App's Supabase database and file storage, protected by row-level security rules so each login only ever sees the data its role permits. Files such as profile and damage-report photos are held in access-controlled storage, not public links.

5. How long we keep it

Active profile data is kept for as long as your account is active. If a profile is deactivated (for example, someone leaves or a freelancer relationship ends), personal identifying details are cleared, but the bare fact of historical bookings and assignments is kept so past event and audit records stay accurate.

6. Crew records without a login

Not everyone in the App has an account. An administrator can add someone as a schedule-only record — a name, designation and contact details held purely so they can be booked onto events. If that is you, no account exists in your name, nothing is emailed to you by the App, and you cannot sign in to review or change your own details. Ask your Media Pro International contact to see, correct, or remove what is held about you, or to be given a login.

7. Information collected in the past

Earlier versions of the App collected some things it no longer asks for — passport/QID numbers and photos, CVs, and freelance pay rates and payment methods. Those fields are no longer collected or shown anywhere in the App, but records created while they were in use may still hold them in the database. If you would like historical details of that kind removed, ask your Media Pro International contact.

8. Your choices

You can review and update most of your own profile details at any time via the App.
You can ask an admin to deactivate your account, which clears your personal details from active views.
If you believe information held about you is inaccurate, let your Media Pro International contact know.

9. Changes to this policy

This policy may be updated as the App evolves. Continued use of the App after an update means you accept the current version.

10. Contact

Questions about this policy, or a request about your data, can be directed to your Media Pro International contact or technical manager.

This is a general privacy policy template drafted for Media Pro International's internal use and has not been reviewed by a lawyer. Since this App stores personal and financial data, we'd recommend having this checked against the data-protection law that applies where you operate before relying on it.